Privacy Policy and GDPR
BACKGROUND:
Copagrey (Registered as Copagrey Ltd) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website www.copagrey.com and as described in Parts 5 and 6, below,
we do not collect personal data about you unless you contact us or email us with your CV or any other personal information. Any personal data we do collect will only be used as permitted by law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance
of this Privacy Policy is deemed to occur upon your first use of Our site. If you do not accept
and agree with this Privacy Policy, you must stop using Our Site immediately.
1. Information About Us
Our Site is [owned and] operated by Copagrey (Registered as Copagrey Ltd), a Private
Limited Company [registered in England under company number 13545718].
Registered address: Copagrey Ltd, Unit 5, Brindley Road, Bayton Road Industrial
Estate, Cv7 9EP, Coventry.
Main trading address: Copagrey Ltd, Unit 5, Brindley Road, Bayton Road Industrial
Estate, Cv7 9EP, Coventry.
Copagrey (Registered as Copagrey Ltd) operates as a data controller of Customer
personal data under the GDPR, which means we are responsible for deciding how we
hold and use your personal information. This Privacy Policy is intended for customers
purchasing goods from Copagrey Ltd.
2. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to
other websites. Please note that we have no control over how your data is collected,
stored, or used by other websites and we advise you to check the privacy policies of
any such websites before providing any data to them.
3. What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation
2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data
Protection Legislation”) as ‘any information relating to an identifiable person who can
be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be
identified.
Personal data covers obvious information such as your name and contact details,
but it also covers less obvious information such as identification numbers,
electronic location data, and other online identifiers.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will
always work to uphold:
a) The right to be informed about our collection and use of your personal data. This
Privacy Policy should tell you everything you need to know, but you can always
contact us to find out more or to ask any questions using the details in Part 10.
b) The right to access the personal data we hold about you. Part 9 will tell you how
to do this.
c) The right to have your personal data rectified if any of your personal data held
by us is inaccurate or incomplete. Please contact us using the details in Part 10
to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose
of any of your personal data that we hold. Please contact us using the details in
Part 10 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or
purposes.
g) The right to withdraw consent. This means that, if we are relying on your consent
as the legal basis for using your personal data, you are free to withdraw that
consent at any time.
h) The right to data portability. This means that, if you have provided personal data
to us directly, we are using it with your consent or for the performance of a
contract, and that data is processed using automated means, you can ask us
for a copy of that personal data to re-use with another service or business in
many cases.
i) Rights relating to automated decision-making and profiling. We do not use your
personal data in this way.
For more information about our use of your personal data or exercising your rights as
outlined above, please contact us using the details provided in Part 10.
It is important that your personal data is kept accurate and up-to-date. If any of the
personal data we hold about you changes, please keep us informed as long as we have
that data.
Further information about your rights can also be obtained from the Information
Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the
right to lodge a complaint with the Information Commissioner’s Office. We would
welcome the opportunity to resolve your concerns ourselves, however, so please
contact us first, using the details in Part 10.
5. What Personal Data Do You Collect and How?
Subject to the following, we do not collect any personal data from you. We do not place
cookies on your computer or device, nor do we use any other means of data collection.
If you send us an email, we may collect your name, your email address, and any other
information which you choose to give us (for example information on the items you have
purchased from the website). For the purposes of the Data Protection Legislation, We
the data controller are responsible for such personal data.
If you do email us with an enquiry or if you have purchased items from Copagrey we
will collect the following data to be held on our database. Some of this information may
depend on the information provided when purchasing from the website.
TYPES OF GENERAL DATA HELD:
• Your name
• Date of birth
• Your gender details
• If provided by you (or submission of ID documents) Photographic ID
• Contact details which will include your postal/residential address, your email
address and a contact telephone/mobile number
• Credit/Debit card information assigned to your account
• IP address details
6. How Do You Use My Personal Data?
If we do collect any personal data (i.e. if you contact us), it will be processed and stored
securely, for no longer than is necessary in light of the reason(s) for which it was first
collected. We will comply with our obligations and safeguard your rights under the Data
Protection Legislation at all times. For more details on security see Part 7, below.
As stated above, we do not generally collect any personal data, but if you contact us
and we obtain your personal details from your email, we may use them to respond to
your email.
Any and all emails containing your personal data will be deleted no later than 6 months
after you contact us to remove your details (subject matter of your email) and no other
personal data will be retained.
We will not share any of your personal data with any third parties for any purposes
[other than storage on an email server where required to do so].
7. How and Where Do You Store My Data?
We only store your personal data within the European Economic Area (the “EEA”). The
EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This
means that your personal data will be fully protected under the Data Protection
Legislation, the GDPR, and/or to equivalent standards by law.
Personal data security is essential to us and to protect personal data, we take the
following measures:
• limiting access to your personal data to those employees, agents, contractors,
and other third parties with a legitimate need to know and ensuring that they are
subject to duties of confidentiality;
• procedures for dealing with data breaches (the accidental or unlawful
destruction, loss, alteration, unauthorised disclosure of, or access to, your
personal data) including notifying you and/or the Information Commissioner’s
Office where we are legally required to do so;
8. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes,
subject to the following exception[s].
If we sell, transfer, or merge parts of our business or assets, your personal data may
be transferred to a third party. Any new owner of our business may continue to use your
personal data in the same way that we have used it, as specified in this Privacy Policy
(i.e. to communicate with you).
In some limited circumstances, we may be legally required to share certain personal
data, which might include yours, if we are involved in legal proceedings or complying
with legal obligations, a court order, or the instructions of a government authority.
OR
We may sometimes contract with third parties for data storage purposes:
If any of your personal data is transferred to a third party, as described above, we will
take steps to ensure that your personal data is handled safely, securely, and in
accordance with your rights, our obligations, and the third party’s obligations under the
law, as described above in Part 7.
If any personal data is transferred outside of the EEA, we will take suitable steps in
order to ensure that your personal data is treated just as safely and securely as it would
be within the UK and under the Data Protection Legislation, as explained above in Part
7.
If we sell, transfer, or merge parts of our business or assets, your personal data may
be transferred to a third party. Any new owner of our business may continue to use your
personal data in the same way(s) that we have used it, as specified in this Privacy
Policy (i.e. to communicate with you).
In some limited circumstances, we may be legally required to share certain personal
data, which might include yours, if we are involved in legal proceedings or complying
with legal obligations, a court order, or the instructions of a government authority.
9. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details
of that personal data and for a copy of it (where any such personal data is held). This
is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal
addresses shown in Part 10. To make this as easy as possible for you, a Subject Access
Request Form is available for you to use. You do not have to use this form, but it is the
easiest way to tell us everything we need to know to respond to your request as quickly
as possible.
There is not normally any charge for a subject access request. If your request is
‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee
may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 7 days and, in any case, not more
than one month of receiving it. Normally, we aim to provide a complete response,
including a copy of your personal data within that time. In some cases, however,
particularly if your request is more complex, more time may be required up to a
maximum of three months from the date we receive your request. You will be kept fully
informed of our progress.
10. How Do I Contact You?
To contact us about anything to do with your personal data and data protection,
including to make a subject access request, please use the following details (for the
attention of the Data Protection Officer:
Email address: [email protected]
Telephone number: 01213871726
Postal Address: Copagrey Ltd, Unit 5, Brindley Road, Bayton Road Industrial
Estate, Cv7 9EP, Coventry.
Company number: 13545718
ICO registration number: C1374250
11. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for
example, if the law changes, or if we change our business in a way that affects personal
data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have
accepted the terms of the Privacy Policy on your first use of Our Site following the
alterations. We recommend that you check this page regularly to keep up-to-date.
This Privacy Policy was last updated on December 7th 2023
Cookies
BACKGROUND:
This website www.copagrey.com (“Our Site”) uses Cookies and similar technologies in
order to distinguish you from other users. By using Cookies, we are able to provide
you with a better experience and to improve Our Site by better understanding how
you use it. Please read this Cookie Policy carefully and ensure that you understand it.
Your acceptance of Our Cookie Policy is deemed to occur [if you continue using Our
Site] OR [when you press the “Accept/Continue” button on Our] OR [when you have
selected your preferred Cookie and pressed the button]. If you do not agree to Our
Cookie Policy, please stop using Our Site immediately.
1. Definitions and Interpretation
1.1 In this Cookie Policy, unless the context otherwise requires, the following
expressions have the following meanings:
“Cookie” means a small file placed on your computer or device
by Our Site when you visit certain parts of Our Site
and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic
Communications (EC Directive) Regulations 2003 [and,
where applicable, the UK GDPR];
“personal data” means any and all data that relates to an identifiable
person who can be directly or indirectly identified from
that data, as defined by the UK GDPR and the Data
Protection Act 2018 (the “Data Protection Legislation”);
and
“We/Us/Our” means Copagrey Ltd [, a limited company registered in
England under company number 13545718, whose
registered address is Copagrey Ltd, Unit 5, Brindley
Road, Bayton Road Industrial Estate, CV7 9EP, Coventry
and whose main trading address is Copagrey Ltd, Unit
5, Brindley Road, Bayton Road Industrial Estate, CV7
9EP, Coventry
2. Information About Us
2.1 Our Site is [owned and] operated by Copagrey Ltd [, a limited company
registered in England under company number 13545718, whose registered
address is Copagrey Ltd, Unit 5, Brindley Road, Bayton Road Industrial Estate,
CV7 9EP, Coventry and whose main trading address is Copagrey Ltd, Unit 5,
Brindley Road, Bayton Road Industrial Estate, CV7 9EP, Coventry.
2.2 [Our VAT number is 440 6497 89.]
2.3 We can be contacted by email at [email protected], by telephone on 0121
387 1726, or by post at Copagrey Ltd, Unit 5, Brindley Road, Bayton Road
Industrial Estate, CV7 9EP, Coventry.
A cookie is a small text file which asks permission to be placed on your computer’s hard drive.
Almost every modern website in the world uses cookies to enhance your web browsing
experience.
The file is saved to your computer and helps analyse web traffic or lets you know when you
visit a particular site. Cookies allow web applications to respond to you as an individual. The
web application can tailor its operations to your needs, likes and dislikes by gathering and
remembering information about your preferences.
Our website may contain links to other websites. Please be aware that we are not responsible
for the privacy practices of other third-party websites. When you visit other websites that are
linked to from this site, we advise you to familiarise yourself with their privacy and cookie
policies as we have no control over this.
Information we collect on this website
Our website uses Google Analytics – a service which transmits website traffic data to Google
servers. Google Analytics does not identify individual users or associate your IP address with
any other data held by Google. We use the reporting available to us provided by Google
Analytics to help us better understand how visitors use our website and improve our website
in order to tailor it to customer needs. We only use this information for statistical analysis
purposes and it does not contain any personal information or any data that allows us to
identify individuals.
Overall, cookies help us provide you with a better website, by enabling us to monitor which
pages you find useful and which you do not. A cookie in no way gives us access to your
computer or any information about you, other than the data you choose to share with us.
In this instance, Google are considered the Data Processor, and Cartisian is the Data
Controller. You should familiarise yourself with the most up-to-date policies from Google on
privacy regarding how they process such data.
You can choose to control your cookies
Most web browsers automatically accept cookies, but you can usually modify your browser
setting to decline cookies if you prefer. This may prevent you from taking full advantage of
this and many other websites. Although our website functions correctly if you have cookies
turned off, you may potentially remove support for essential functionality resulting in many
third-party websites malfunctioning.
By using this website, you consent to the processing of data about you by Google in the
manner described in Google’s Privacy Policy and for the purposes set out above. You can also
choose to completely opt-out of all Google Analytics cookie storage if you disable or refuse
the cookie, disable JavaScript, or use the opt-out service provided by Google.
If you’d like to find out how to change your web browser software settings and manage
cookies for all websites you visit, please follow the guides below for popular web browsing
software:
2.4 The links below provide instructions on how to control Cookies in all
mainstream browsers:
2.4.1 Google Chrome:
https://support.google.com/chrome/answer/95647?hl=en-GB
2.4.2 Microsoft Internet Explorer: https://support.microsoft.com/enus/kb/278835
2.4.3 Microsoft Edge: https://support.microsoft.com/engb/products/microsoft-edge (Please note that there are no specific
instructions at this time, but Microsoft support will be able to assist)
2.4.4 Safari (macOS):
https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_
GB
2.4.5 Safari (iOS): https://support.apple.com/en-gb/HT201265
2.4.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-anddisable-Cookies-website-preferences
2.4.7 Android:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform
%3DAndroid&hl=en (Please refer to your device’s documentation for
manufacturers’ own browsers)
3. Changes to this Cookie Policy
3.1 We may alter this Cookie Policy at any time. [If We do so, details of the
changes will be highlighted at the top of this page.] Any such changes will become binding on you on your first use of Our Site after the changes have
been made. You are therefore advised to check this page from time to time.
3.2 In the event of any conflict between the current version of this Cookie Policy
and any previous version(s), the provisions current and in effect shall prevail
unless it is expressly stated otherwise.
4. Further Information
4.1 If you would like to know more about how We use Cookies, please contact Us
at [email protected]